Terms of Service

Terms of Service

1. I understand and agree that Interactive Estate Document Systems, LLC is not a law firm or an attorney, may not perform services performed by an attorney, and its document assembly software, dynamic questionnaires, generated forms or templates are not a substitute for the advice or services of an attorney. Rather, I am representing myself in this legal matter. No attorney-client relationship or privilege is created with Interactive Estate Document Systems, LLC or any of its owners or employees.

2. If, prior to my purchase, I believe that Interactive Estate Document Systems, LLC or any of its personnel, gave me any legal advice, opinion or recommendation about my legal rights, remedies, defenses, options, selection of forms or strategies, I will not proceed with this purchase, and any purchase that I do make will be null and void.

3. I UNDERSTAND THAT THE INTERACTIVE ESTATE DOCUMENT SYSTEMS, LLC REVIEW OF MY ANSWERS IS LIMITED TO COMPLETENESS, SPELLING, AND FOR INTERNAL CONSISTENCY OF NAMES, ADDRESSES, AND THE LIKE. I WILL READ THE FINAL DOCUMENT(S) BEFORE SIGNING IT (THEM) AND AGREE TO BE SOLELY RESPONSIBLE FOR THE FINAL DOCUMENT(S).

4. Accuracy of Information and Third-Party Consent. To the best of my knowledge, I have provided accurate information to Interactive Estate Document Systems, LLC and have obtained all third-party consents required for my order.

5. Non-English-Speaking Customers. I understand that certain materials on the Interactive Estate Document Systems, LLC site, including but not limited to questionnaires, documents, instructions, and filings, are only available in English.

6. Limitation of Liability and Indemnification. EXCEPT AS PROHIBITED BY LAW, I WILL HOLD INTERACTIVE ESTATE DOCUMENT SYSTEMS, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS’ FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY ME OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF INTERACTIVE ESTATE DOCUMENT SYSTEMS, LLC HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF INTERACTIVE ESTATE DOCUMENT SYSTEMS, LLC, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO ME.

7. General Terms and Conditions. I understand that the Site’s general terms of use (the “Terms and Conditions”) also apply to these Terms of Service and in agreeing to these Terms of Service, I acknowledge that I have read and agree to those Terms and Conditions, which are incorporated herein by reference.

8. Third Party Services. If I purchased a product that involves third party services, I understand that I may be required to accept additional terms located on the third party’s site. The third party may contact me by email and/or phone with instructions on how to access my benefits. INTERACTIVE ESTATE DOCUMENT SYSTEMS, LLC HEREBY DISCLAIMS LIABILITY FOR ANY INFORMATION, MATERIALS, PRODUCTS OR SERVICES POSTED OR OFFERED AS PART OF ANY THIRD-PARTY SERVICES. INTERACTIVE ESTATE DOCUMENT SYSTEMS, LLC IS NOT LIABLE FOR ANY FAILURE OF PRODUCTS OR SERVICES OFFERED OR ADVERTISED AT THOSE SITES. A THIRD-PARTY MAY HAVE A PRIVACY POLICY DIFFERENT FROM THAT OF INTERACTIVE ESTATE DOCUMENT SYSTEMS, LLC AND THE THIRD PARTY WEBSITE MAY PROVIDE LESS SECURITY THAN THE INTERACTIVE ESTATE DOCUMENT SYSTEMS, LLC SITE.

9. Future Products and Services. If I choose to add a product or service to my order after this initial purchase, these Terms of Service will apply to that additional product or service purchase as well.

10. Abandoned Orders. My purchase allows me to create my own legal estate planning documents. I also understand that I can make unlimited modifications to my documents for one year from the date of my purchase at no additional charge. I understand that, other than as required by applicable law, I shall have no right to cancel, request a cash refund or obtain credit for any delivered order unless Interactive Estate Document Systems, LLC is at fault.  Both parties acknowledge that Interactive Estate Document Systems, LLC is out of pocket time and money for undertaking the work and both parties fully intend to complete the order. Abandoned orders will result in liquidated damages equal to the amount paid to Interactive Estate Document Systems, LLC for reimbursement of our commitment to service this order.

11. Suspended Accounts. If Interactive Estate Document Systems, LLC encounters evidence of suspicious activity in connection with my account, including, but not limited to, evidence that my account is being used by someone who is not authorized to do so, I acknowledge that Interactive Estate Document Systems, LLC, in its sole discretion, may opt to temporarily disable my account for a reasonable amount of time in order to investigate. If Interactive Estate Document Systems, LLC disables my account, I understand that, absent a subpoena or court order, no information about my account will be provided to anyone outside Interactive Estate Document Systems, LLC, including me or any authorized contact, until the investigation is complete. Additionally, I understand that Interactive Estate Document Systems, LLC, in its sole discretion, may decide not to send any documents associated with my account to me or file any such documents with any government authority, while my account is disabled. I acknowledge that Interactive Estate Document Systems, LLC will not be liable for any delays caused by these policies and procedures.

12. Disputed Charges. I understand that if I dispute a charge to my credit card, I should call the Interactive Estate Document Systems, LLC Customer Care Center immediately at (808) 372-9999 and Interactive Estate Document Systems, LLC will investigate the matter.

Account Information. I agree to notify Interactive Estate Document Systems, LLC immediately of any changes to my credit card number, its expiration date, and/or my billing address, or if my credit card expires or is cancelled for any reason. I understand that if my failure to provide Interactive Estate Document Systems, LLC with accurate, complete, and current information results in delinquent payments, Interactive Estate Document Systems, LLC may restrict my ability to purchase other Interactive Estate Document Systems, LLC products, report information about this delinquency to credit bureaus, and/or pursue further collection efforts.

13. Subscription Products. For subscription products offering the Installment Plan, Interactive Estate Document Systems, LLC reserves the right to terminate access to subscription benefits 31 days after a missed installment payment.

14. Delivery. I understand that Interactive Estate Document Systems, LLC may use a variety of methods to deliver finished products. For products delivered electronically, I understand that I will be notified via email when my product is complete and agree to accept a Portable Document File (pdf) document.  I understand that in order to receive my documents I will need to provide and maintain a working email address.

15. Reviews. After your purchase, you may receive an email survey request from Interactive Estate Document Systems, LLC. You may also write a review on the Site. If you complete the survey or submit a review, your opinions may be posted, in whole or in part, on the Site or used in marketing material. The review may be accompanied by limited identifying information, such as your first name and last initial, the product you purchased, your gender, city and/or state, and age range.

16. Access to World Wide Web; Internet Delays. To use Interactive Estate Document Systems, LLC services, I must obtain access to the World Wide Web, either directly or through devices that access web-based content and pay any service fees associated with such access. I am responsible for providing all equipment necessary to make such connection to the World Wide Web, including a computer and Internet access. Access to certain Interactive Estate Document Systems, LLC services may be limited or delayed based on problems inherent in the use of Internet and electronic communications. I understand that Interactive Estate Document Systems, LLC is not responsible for delays, delivery failures, or other damage resulting from such problems.

17. Force Majeure. Interactive Estate Document Systems, LLC shall not be considered in breach of or default under these Terms of Service or any contract with me, and shall not be liable to me for any cessation, interruption, or delay in the performance of its obligations hereunder by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a “Force Majeure Event”). If a Force Majeure Event continues for more than 60 days in the aggregate, Interactive Estate Document Systems, LLC may immediately terminate these Terms of Service and shall have no liability to me for or as a result of any such termination.

18. Right to refuse. I acknowledge that Interactive Estate Document Systems, LLC reserves the right to refuse service to anyone.

19. I acknowledge that Interactive Estate Document Systems, LLC is not a registered or bonded legal document assistant under California Business and Profession Code, sections 6400 et seq. Interactive Estate Document Systems, LLC.com, Inc. is located at 194 Broadway, Suite 314C, Boulder, CO 80302.

20. I acknowledge that I have had the opportunity to view sample templates of Interactive Estate Document Systems, LLC documents and may call Interactive Estate Document Systems, LLC Customer Care at (808) 372-9999 with questions or for assistance locating sample templates.

21. I understand that these terms affect my legal rights and obligations. If I do not agree to be bound by all of these terms, I will not use this service. By proceeding with my purchase, I agree to these Terms of Service.

Updated: June 23, 2018